We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Policy describes how Piha Enterprises Private Limited (“the Company”) that owns and operates ventureenabler.com and its sub-domains (“Venture Enabler” or the “Platform”) collects, uses and discloses any data including but not limited to payment details and other information we collect from you or other sources or that you provide to us (“Information”) when you use or interact with the services, websites, e-mails and applications that reference this Privacy Policy (the “Services”). References to “user” or “you” (or similar) are references to you as an individual or legal entity as the case may be.
By using the Services, you consent to our use of your Information in accordance with this Privacy Policy. We will not use or share your Information with anyone except as described in this Privacy Policy.
Contents
1. Information That We Collect
We collect Information on you in the following ways:
1.1. When you use Venture Enabler, we may collect, use, store and transfer certain personal information, such as your name, contact details, transaction details through the Platform, tax information, demographic information, employment and educational history, information about you in connection with your business. Please note that, if you provide with any third party data, it is your responsibility to ensure that you have the appropriate grounds to do so, and that this is done in a secure manner.
1.2. The Company collects information about the services you use and how you use them, such as when you view and interact with the Platform or our advertisements. In addition, we may gather certain information about you, including details of your operating system, browser version, domain name and IP address, and the details of any website from which you accessed the Platform. We may also collect your Information when you interact with our employees on the phone or in person and we record those conversations, either because we are required to do so under regulation, or for training purposes so that we can improve our services.
1.3. The Platform may set and access cookies on your computer, which are small files that reside on your computer’s hard drive that generally contain an anonymous unique identifier and are accessible only by the website that placed them there and not any other sites. Selected third parties providing services to us or advertising on the Platform may also place, set and access cookies on your computer. We do not have access to these cookies and, other than allowing them to be served, we play no role in these cookies at all. You can choose to enable or disable cookies in your web browser. By default, your browser will accept cookies, but this can be altered. In addition, you may delete cookies that have already been placed on your hard drive. For further details please consult the help menu in your browser. Disabling or deleting cookies may prevent you from using the full range of services available on the Platform.
1.4. We may also collect your Information (such as contact information or purchasing habits) from third parties or publicly available sources.
2. Data Protection Principles
The Company employs commercially reasonable technical, administrative, and physical safeguards to protecting the privacy and security of your Information. Only those authorized employees, contractors, and agents who need to know your Information in connection with the performance of their services are allowed to access this Information. It is important for you to protect yourself against unauthorised access to your password and to your devices used to access our Services. You are responsible for keeping your password confidential.
The Company is a “data controller”, meaning that we are responsible for deciding how we hold and use your Information. We will take into account the following when collecting and using the data:
2.1. Used lawfully, fairly and in a transparent way.
2.2. Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.
2.3. Relevant to the purposes we have told you about and limited only to those purposes.
2.4. Accurate and kept up to date.
2.5. Kept only as long as necessary for the purposes we have told you about.
2.6. Kept securely.
The Platform may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements or their handling of your data. When you leave our Platform, we encourage you to read the privacy policy of the websites you visit.
3. How We Use Information That We Collect
We use the Information that we collect for the following purposes.
To comply with our legal or regulatory obligations, we may use your Information (and if you do not provide this Information we may not be able to provide our services to you):
3.1. To confirm your identity in order to create your account and ensure that you are eligible to use the services provided on the Platform.
3.2. To conduct required anti-money laundering checks on you, and associated financial crime and fraud monitoring, in connection with transactions you may conduct through the Platform.
To carry out our obligations under our contracts with you or others, we may use your Information:
3.3. In the case of users, to assess your suitability to join the Venture Enabler community, to verify and approve the disclosures you make, to provide you with any campaign marketing and PR services and to facilitate the transactions.
3.4. To provide you with information about your account, including any campaigns you have created or any interest you have indicated.
3.5. To facilitate the participation of you or your business in any supplemental programmes that the Company may offer.
We have a legitimate interest in ensuring that the Platform and our services operate effectively, and to do this we may use your Information:
3.6. To monitor, improve and administer the Platform and the services provided on the Platform.
3.7. To contact you to ensure customer satisfaction in respect of our role as a service provider and assist you in getting the best value from our services.
3.8. To respond to customer support or other enquiries requesting information. We may also intercept, record and/or monitor any communication(s) (including telephone calls or other electronic communications) between you and us. We may do so in order to resolve queries in the future and for the purposes of ensuring security, staff training and complying with our regulatory and legal responsibilities. In the case of communications by email you should note that, as emails are not encrypted (and may therefore be intercepted by third parties) and as the identity of the sender cannot be confirmed, you must NOT provide your security details by email.
4. To Whom We May Disclose Your Information
Information about our customers is an important part of our business. We share your Information only as described below and with businesses that follow practices at least as protective as those described in this Privacy Policy:
4.1. Other Businesses. To offer you our Services, we may engage with businesses who are affiliates of us and/or non-affiliated service providers (e.g. marketing companies, payments processers to process online transactions, etc.).
You understand that it is important that such businesses have access to the relevant Information to perform their functions. We may also receive Information from these business which we may use (e.g. to correct our records). By using our Platform, you hereby freely and specifically consent to the transfer, storage, use, and disclosure of your Information among businesses who are affiliates of us and/or non-affiliated service providers, wherever located.
4.2. We also have a legitimate interest in communicating with you and others, facilitating communications between you and others, publicising our business, supporting industry research, and making sure that marketing, advertising, PR, and content we provide is effective, so we may use your Information:
4.2.1. To provide you with information about services which may be of interest to you and enhance your Platform experience, service messages, new features, enhancements, special offers and events of interest and to measure, understand, or improve the effectiveness of advertising we provide to you and others. We may contact you via various channels, including without limitation emails, push notifications, web notifications, post, telephone, in-app messages and news feed cards.
We may permit third parties to use your Information. For example, we may provide advertisers Information to help them reach the kind of audience they want to target and to enable us to comply with our commitments to our advertisers (e.g. by displaying their advertisements to a target audience).
We may also use your Information to enable us to conduct surveys and analysis, aggregate user profiles, identify other potential customers, or enable us or third-party academics to conduct research. Additionally, you may be asked to provide additional Information to participate in some of our market research activities, including competitions and promotions. For example, if you win a competition, you may be asked to provide further Information to establish your eligibility and provide you with the prize. This Information may be collected by us or our co-sponsors or vendors for the promotion. Note that you should review such third parties’ privacy policies to see how they may use any information that they collect.
4.2.2. In the case of individuals or businesses that have indicated an interest in networking through Venture Enabler, to contact you to provide you with information about us or our Services, and on other selected products and services that we think may be of interest to you (unless you have asked us not to do so).
4.2.3. To create and share informative content about our business or the industry in which we operate, including contacting you about reports we publish and new products we launch.
4.2.4. In the case of our commercial and investment partners providing goods or services to users, to pass on information in relation to those goods or services.
4.2.5. In the case of journalists who are working in the sector in which we operate or related sectors, to provide you with news and updates about our business and other relevant industry information.
4.2.6. In the case of referred users, to inform the party that has referred you that you have joined the Venture Enabler network.
4.3. Business Transfers. In the event that we or substantially all of our assets are acquired, customer information will be one of the transferred assets.
4.4. Protection of Our Platform and Others. We release account and other Information when we believe such a release is appropriate to comply with the law and law enforcement investigations and to protect the rights, property or safety of our users or others. This includes exchanging information with other companies and organisations for various reasons, such as fraud protection and credit risk reduction.
In certain other circumstances we may seek your consent to use your Information. In this case we will ask you to confirm your agreement to your Information being processed for a specific purpose, either through the Platform of by another means.
5. How We Store Your Information
The Information that we collect from you may be transferred to, and stored at, a destination outside of India. It may also be processed by staff operating outside India who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the processing of your payment details and the provision of support services. We will store your Information for as long as necessary to fulfil the purposes indicated in this Privacy Policy or as otherwise permitted or required by law. Your Information may be transferred, stored, processed and used by our affiliated companies and/or non-affiliated service providers in one or more countries outside your originating country. Your payment details may be transferred to and stored with our affiliated companies in order to, among other things, process your payment details and provide support services to you.
6. Accuracy and Retention of Information
If you believe that any of the Information we hold about you is inaccurate, you may notify us using the contact details below in order to correct it.
It is your responsibility to ensure that any Information you have provided to us remains accurate and to notify us (either through the Platform or using the contact details below) if there are any changes in your Information.
We will retain your Information to fulfill the purposes outlined in this Privacy Notice as long as you use the Platform, and for at least five years after that for training purposes.
7. Information That We Share
Any Information that we collect will not be disclosed to any third parties by the Company and its affiliates, except under the following circumstances:
7.1. We may disclose certain of your Information to third party service providers solely in the course of their provision of services to the Company, and will take reasonable precautions to ensure that these service providers are obliged to keep your Information secure and confidential, in compliance with relevant legal requirements. For more information on these safeguards, please notify us using the contact information provided in below.
7.2. We may disclose certain of your Information if we, in good faith, believe that we are required to do so by law, regulation or the order of court or other legitimate government body or arbitration panel.
7.3. We may also tell you how we will use or disclose your Information when you provide information to us in certain other circumstances.
7.4. We may disclose certain of your Information to third party academics to conduct research.
7.5. In the event that we intend to enter into a major corporate transaction, such as a sale of control of our or another business on a stock exchange, we may disclose certain of your Information to potential buyers, underwriters or advisors. If we do this, we will take reasonable precautions to ensure that the recipients of your Information are obliged to keep it secure and confidential, in compliance with relevant legal requirements.
7.6. We may, from time to time, expand, reduce or sell our business, and this may involve the transfer of certain divisions or the whole business to other parties. Your Information will, where it is relevant to any division so transferred, be transferred along with that division and the new owner or newly controlling party will, under the terms of this Privacy Notice, be permitted to use your Information for the purposes for which it was supplied by you.
8. Your Rights
You may have the right to request the following actions regarding your Information, which will be fulfilled in accordance with applicable data protection law:
8.1. If you wish to raise an objection to the processing of your Information or wish it to be deleted you may do so by notifying us using the contact details below. It may be possible for us to restrict processing of your Information, or to delete it so long as we can still comply with our legal, regulatory and contractual obligations.
8.2. If you wish to object to direct marketing please notify us using the contact details below or, in the case of emails, you may also use the ‘unsubscribe’ feature which you can find on our emails. To ensure that we respect your request we may retain your contact details on a suppression list.
8.3. Where we have processed information with your consent then you may notify us using the contact details below to withdraw that consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your information conducted in reliance on lawful processing grounds other than consent.
8.4. If you have concerns about how we collect and use your data, please contact us.
9. Security of Your Information
We endeavour to take all reasonable steps to protect your Information. However, we cannot guarantee the security of any Information you disclose online. In using the Platform, you accept the inherent security implications of engaging in transactions online over the internet, and you agree that you will not hold us responsible for any breach of security unless we have been grossly negligent or in wilful default.
10. Revisions
From time to time we may update this Privacy Notice. We will post any Privacy Notice changes on this page. It is your obligation to regularly check the Privacy Policy. Your continued use of the Platform following any such change constitutes your agreement to this Privacy Policy as so modified.
11. Communicating With Us
If you would like to make a notification to us, or have any questions about this Privacy Notice, you can reach us by sending a letter by sending an email to [email protected].
12. Cookies Preferences
Cookies are text files containing small amounts of information, which your computer or mobile device downloads when you visit a website. When you return to websites – or visit websites that use the same cookies – they recognise these cookies and therefore your browsing device.